Frequently asked questions

During the private beta every farm uses all paid features free. Once paid plans open, every farm can try them free for 30 days. The trial begins only when you choose Start free trial from a locked feature or the billing page. No credit card required.

You go back to the plan you were on before the trial, which is Free for most farms. Everything you created stays visible and fully editable. If you're over that plan's animal limit, adding an animal or bringing one back (restoring it, undoing a sale) asks you to choose a bigger plan first, but data is never locked or deleted. Trials end gracefully, not as a punishment.

Yes, anytime. Settings → Export gives you a CSV download per data set: animals, events, shows, financial entries and fibre results. Your tasks and expected births also feed straight into Google Calendar, Apple Calendar and Outlook, on every plan. Leaving is as easy as arriving.

The app works in any smartphone browser, no app store required. V1 is online-first: if cell signal drops in the barn, submit buttons are disabled and show a "Check connection" message rather than corrupting your data. True offline sync is on the roadmap.

Your records are stored on EU-hosted cloud infrastructure rather than one device. We publish the current database-backup setup on our security page, respect your GDPR rights including erasure, and let you export your data at any time.

The beta is open to farms in the EU, the UK, Australia and New Zealand. Paid plans start in the EU, and the other countries follow. Farming somewhere else and want to try it? Write to us and tell us where you are. The app is available in English, Italian and German, and the servers are in the EU, which means a small extra delay for breeders in the Americas, Australia or New Zealand.

No, you can choose. Annual is the default and saves you roughly 17%. Monthly is available if you'd rather try a tier without committing for a year. If you subscribe as a consumer, the 14-day EU right of withdrawal applies to both. Business customers who cancel in the app within those 14 days currently get the same refund, as a goodwill gesture.

You can record every income and expense, link an entry to an animal, and export everything as a CSV, on every plan, forever. The Farm plan adds the business-grade layer on top: income and expense reports with P&L, receipt attachments, splitting one cost across several animals, and custom categories.