1. What AlpacaKeep does - and does not - do
AlpacaKeep publishes your sale listing on a public page and in our public marketplace, where anyone browsing or searching can find it. Buyers contact you through an enquiry form we host: we store the buyer's name, email address and message, notify you, and keep the resulting message thread so both sides have a record. We are not the seller, the broker, the escrow agent, or a party to the sale. The contract is concluded between you and the buyer on terms you agree between yourselves, payment and delivery happen entirely outside AlpacaKeep, we charge no commission, and we take no part in the negotiation.
We do not verify any claim made on a listing - health records, registry papers, fibre histograms, EPDs, parentage, photos, or prices. Our role is to provide the infrastructure for honest sellers to publish honest listings; the responsibility for accuracy is yours.
2. Ownership and authority to sell
By publishing a listing you confirm that:
- You own the animal, or you have explicit written authority from the owner to offer it for sale on their behalf.
- The animal is not subject to a registry hold, breeder lien, or co-ownership arrangement that would prevent the sale.
- If sold on consignment, your arrangement with the owner is documented separately and the buyer can request to see proof of authority before paying.
3. Accurate listings
Listings must be truthful and current.
- Identity - the animal in the photos and on the page is the actual animal being sold.
- Registration - registry status, herd-book number, and breed-club references must be accurate. Do not imply registration that has not been completed.
- Age - the date of birth on the listing must match documented birth records.
- Sex and reproductive status - male, female, gelded, in-utero pregnancy state.
- Health - known issues (BVDV, persistent infections, congenital conditions, lameness, etc.) must be disclosed in the listing or by the time of buyer enquiry.
- Pedigree - sire and dam links must reflect documented lineage; do not invent or guess parents.
- Fibre data - micron, staple, fleece weight, and EPD figures must come from real lab work or documented breeding-association data, with the year of the test stated.
- Price - the listed price is the actual price you are willing to accept; no decoy pricing.
4. Animals you may not list
- Animals below the legal age for sale or transport in your jurisdiction.
- Animals showing signs of acute illness, lameness, or distress that have not been examined by a vet.
- Animals subject to a quarantine order or BVDV-positive isolation that has not been resolved.
- Wild-caught camelids or animals taken in violation of conservation rules.
- Animals you intend to ship in violation of EU welfare-in-transport rules.
5. Reservation and price honour
When the listing flag indicates 'reserved' the buyer relationship is private - but the listing remains a public commitment to the price you stated. Bait-and-switch (raising the price after a buyer commits) is prohibited by the pricing rule in section 3 above.
6. Communication with buyers
Buyers reach you through the enquiry form on your listing. We notify you by email and keep the thread in your AlpacaKeep inbox, and you may also answer from your own email. You must:
- Respond to genuine enquiries within a reasonable time - at least confirm receipt within seven calendar days.
- Be honest about availability and timing.
- Respect the buyer's privacy - do not pass their contact details to third parties without consent.
7. Removal and consequences
We may remove or restrict a listing - and where appropriate suspend your account - if we have credible reason to believe the listing breaches these terms, our Acceptable Use Policy, or applicable law. We will tell you the reason at the time of action and accept a counter-notice via our notice-and-action procedure. Repeat or wilful violations may result in account termination and, where law requires it, a report to competent authorities (animal-welfare authorities, fraud investigators, registry organisations).
8. Reporting a listing
If you believe a listing breaches these terms, our Acceptable Use Policy, or applicable law, please use our Report content procedure. Anyone - buyer, fellow breeder, registry organisation, or member of the public - can submit a report.
9. How your listing is shown
By publishing a listing you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, resize, crop and display the listing content - photos, captions, descriptions and the animal's records you chose to show - on the listing page, in the public marketplace and breeder directory, in link previews and search-engine snippets, and through the website widget described below, for as long as the listing is public. You confirm that you hold the rights to the photos and text you publish. The licence ends when you unlist the animal or delete your account, except for copies already cached by third parties such as search engines, which we cannot recall.
In the public marketplace, listings are ordered by the date they were published, newest first, unless the visitor chooses another order (price or age). There is no paid placement, no promoted listing and no ranking fee: nothing a seller does or pays changes where a listing appears.
If you place the AlpacaKeep website widget on your own website, it shows your public listings there and links back to them. The widget sets no cookies and collects no data about your visitors; the requests your visitors' browsers make to our servers are covered by our Privacy Policy. You remain responsible for your own website and its privacy notice.